Warranty Coverage

• Our furniture products come with a ten-year warranty from the date of purchase. One year for fire pit components.

• This warranty covers defects in materials and workmanship, including but not limited to fasteners, connectors, legs, seats, armrests, backrests, tables, and footrests.

• The warranty ensures that any faulty parts will be repaired or replaced at no additional cost to you.

• *See “Warranty and Protection Policy” for full details.

Exclusions

• The warranty does not cover normal wear and tear, damage caused by misuse, abuse, neglect, unauthorized repairs or modifications, or exposure to extreme conditions (e.g., excessive heat, moisture).

• Any damage resulting from improper assembly or installation by the customer is also excluded.

Claim Process

• To make a warranty claim, contact our customer support team with proof of purchase and a detailed description of the issue.

• We may request photos or conduct an inspection to assess the defect.

• If the defect is covered under warranty, we will arrange for the repair or replacement of the affected parts.

Limitation of Liability

• Our liability under this warranty is limited to the repair or replacement of defective parts.

• We are not responsible for any incidental or consequential damages arising from the use of our furniture, including but not limited to loss of use, loss of time, or inconvenience.